iconectiv Enables Consumers to Trust Calls, Text Messages and RCS Interactions

Americans were inundated with more than 58 billion robocalls in 2019—22 percent more than in 2018, USA Today reports. That’s conditioned people to let calls from unfamiliar or unidentified numbers drop into voicemail 76 percent of the time–assuming that their voicemail is even set up and isn’t already full.

Voice isn’t the only channel negatively impacted by fraud. In 2018, the Federal Trade Commission received 93,331 complaints about unwanted text messages, including smishing (text message phishing) attempts. That was up 30 percent from 2017 and grew even more in 2019. Each year, nearly 4.5 billion unwanted spam texts flood mobile phone numbers in the United States.

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