go-to resource for routing, rating, billing and numbering assignments
TruOps® Telecom Routing Administration
Successful call routing, rating and billing are dependent on access to the most accurate, timely and comprehensive data available. That’s where iconectiv TruOps Telecom Routing Administration (TRA) comes in. The industry’s comprehensive number management platform, TRA is the centralized source of call routing, rating, billing and numbering assignments for the U.S., Canada and Caribbean regions. This data-driven platform offers wireline, wireless, VoIP communications service providers (CSPs), value-added data resellers and enterprises with access to up-to-date routing and numbering data at both the NPA/NXX and thousand-block levels, which are critical components of the North American Numbering Plan (NANP). Leveraging this comprehensive data empowers CSPs to make informed decisions, troubleshoot call completion issues and enhance the optimization of network routing configurations.
eliminating customer challenges with TruOps TRA
inconsistent call routing
Disruptions in call routing and incomplete calls lead to customer dissatisfaction and potential subscriber losses. TRA facilitates smooth interconnection by providing comprehensive, real-time routing data including NPA NXXs, Thousands-Blocks, Switches, Homing Arrangements and Rate Centers covering the North American Numbering Plan (NANP).
compliance
Reaching customers efficiently and legally by telephone is table stakes for many businesses. With constant changes in customer contact information, changing compliance requirements and the risk of fines, avoiding regulatory pitfalls can be challenging. TRA helps businesses adhere to Telephone Consumer Protection Act (TCPA) regulations, which minimizes the risk of lawsuits and costly fines.
inaccuracies in rating data
Revenue loss occurs when calls are not properly routed and completed. TRA provides access to a detailed, updated dataset including vertical and horizontal (V&H) coordinates and rate center information to prevent billing discrepancies and errors in call rating and billing. This helps ensure calls and messages are always routed and billed correctly.
how TruOps TRA can help
- overview
- authoritative data from the source
- improved efficiencies and cost savings
- comprehensive data critical for operations
TRA’s unique differentiation lies in its direct routing and rating data sourcing from CSPs, ensuring accuracy and reliability. TRA helps with:
- Improving call completion rates and reducing operational inefficiencies with real-time data updates and precise routing information, including: 800K+ block records, 200K+ Central Office Codes (NXX) and 49K+ switching entities/point of interface
- Reducing billing inaccuracies that can lead to customer dissatisfaction and revenue
- Optimizing network performance and reducing inconsistent call routing
- Streamlining the management of numbering assignments with real-time updates
- Facilitating the industry's ability to share numbering and networking information to access the local exchange environment in a cost-effective, accurate and timely manner
TRA enhances operational efficiency and reduces costs by streamlining network operations and minimizing errors in routing, rating, billing and numbering assignments. TRA helps with:
- Ensuring accurate call routing and billing using real-time comprehensive data
- Facilitating smooth interconnection processes
- Ensuring seamless communication between networks including routing details to support interconnection agreements, proper routing and successful completion of calls
- Streamlining operations by providing data in standard, easy-to-access formats as opposed to self-contained applications
- Expediting troubleshooting and decision-making
- Avoiding the operational and financial risks that could occur by using delayed, limited, outdated or incomplete data provided by other sources
Numerous regulatory bodies, industry guidelines and industry standards cite TRA as necessary and critical to telecommunications products and services within the NANP. TRA helps with:
- Supporting a wide range of business functions including:
- routing and switch translations
- network planning, maintenance and grooming, interconnections
- database updates
- new service and product introductions
- rating and billing
- forecasting
- regulatory and legal support
- Information about the local Public Switched Telephone Network (PSTN) and IP Networks including routing details to support interconnection agreements, proper routing and successful completion of calls between CSP
- Geographical Information Systems (GIS) applications, locator services, financial services, customer relationship management (CRM), call center management, law enforcement, mapping and many other applications
- overview
- authoritative data from the source
- improved efficiencies and cost savings
- comprehensive data critical for operations
featured customers
empowering your business
consumer engagement
Staying engaged with clients in today’s dynamic economy and driving conversational commerce requires building that engagement on a foundation of trust. iconectiv lets you strengthen relationships and drive revenue with targeted, trusted and timely consumer engagement.
operations efficiency
To deliver top performance, you need get the right information, to the right entities, in the right format, so they can take action. This translates to operational efficiencies and revenue impact and touches virtually every part of your business. communications service providers (CSPs) are expected to route, rate and bill for billions of calls and messages accurately.
trusted communications
Trusted communications is predicated on pushing digital transformation to the next level, delivering secure conversational commerce experiences that connect businesses and consumers and ensuring privacy, scalability and agility across the entire digital value chain.
Route everything correctly
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