Events

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Common Interest Group on Routing and Rating April 2025

Join iconectiv at the Common Interest Group on Routing and Rating (CIGRR) as they explore innovative solutions to maximize telephone number efficiency through thousand-block pooling (TBP) and its significance in San Antonio, TX.
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ITW 2025

Join iconectiv at ITW 2025, May 5–7, at the Gaylord National Resort in National Harbor, MD. Connect with our team at Executive Meeting Table #12 to explore solutions driving trusted, secure global connectivity.
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GSMA North America RIG #96

Join iconectiv on May 6–9, 2025 at Virginia Tech’s Innovation Campus in Arlington, VA for GSMA North America RIG #96, a hybrid event where telecom leaders explore regulatory impacts on networks and the future of the industry.
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Connect (X)

Join iconectiv at Connect (X) 2025, May 12-14 in Chicago, IL. Learn from industry leaders in connectivity and 5G infrastructure. Explore use cases for Common Language in tower companies during iconectiv’s session on May 14.
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CABASE Internet Day May 2025

Join iconectiv at CABASE Internet Day on May 15–16, 2025, in Buenos Aires, Argentina. As a sponsor and exhibitor, iconectiv will be highlighting solutions that support the growth of the digital economy.
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Canadian Telecom Summit

Join iconectiv at The Canadian Telecom Summit, June 3–4, 2025 in Toronto, ON, to explore innovation, adoption and industry convergence. Learn how trusted connectivity solutions like TruOps Common Language and 10DLC are shaping telecom’s future.

In the news

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IDC Whitepaper Addresses the Challenges of Cost-Effectively Deploying 5G At Scale

Communication service providers face the major challenge of keeping up with the latest technology advancements, such as 5G, that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. Industry analyst firm IDC has released a new whitepaper that addresses this challenge. The whitepaper explains how service providers can achieve business value by maximizing use of a standardized nomenclature and how iconectiv’s TruOps Common Language will play a larger role in the evolution of networks.
Apr 29, 2021
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A Matter of Trust: Leveraging Short Codes to Bolster Vaccine Communication Efforts

As we move toward nationwide vaccine eligibility, the logistics of helping people schedule and confirm appointments through a process they trust will be crucial. In this Healthcare Business Today article, iconectiv’s Cliff Holsenbeck explores how short codes are an ideal option for providing necessary communications and navigating the logistics of vaccine distribution. Across the country, text messaging has already been implemented as a tool by healthcare and other facilities throughout the pandemic for services like telehealth, virtual care, contact tracing, pre-screening questionnaires and sending updates to loved ones and caretakers.
Apr 8, 2021
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Wireless industry readies as STIR/SHAKEN deadline approaches

By the end of June all U.S. voice providers are required to implement STIR/SHAKEN technology, to fight against robocallers by authenticating caller ID to help ensure a phone number isn’t being spoofed. To date, T-Mobile, AT&T and Verizon have protected millions of customers from billions of robocalls. In this Fierce Wireless article, iconectiv’s CTO Chris Drake discusses iconectiv’s role as industry and policy administrator for SHAKEN and the upcoming deadline to implement this technology. iconectiv has processed over 100 carriers to be enabled for SHAKEN certificates and there are still between 50 and 100 carriers still in the queue.
Mar 25, 2021
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How the U.S. response to one-ring ‘Wangiri’ robocall scams affects non-U.S. service providers

Wangiri is a global scourge that costs service providers $1.82 billion annually, making it one of the top five fraud types. In this Vanilla Plus article, iconectiv’s principal solutions engineer director John Haraburda discusses how iconectiv is taking steps to help service providers protect their customers and their bottom lines against one-ring fraud.
Mar 22, 2021
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Michael O’Brien of iconectiv: “Having a recognized centralized resource for providing this trust is essential”

The telephone changed the way people communicate all over the world, and then email and text messaging took it to the next level. In the latest Thrive Global article, iconectiv’s Chief Product Officer Michael O’Brien explores the future of communication, his career and what led iconectiv to create their cutting-edge and innovative communication technologies.
Mar 8, 2021
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GSMA’s ISAG Group adds iconectiv’s CTO to help oversee global telecom industry

To help telecommunications technologies work better together while maintaining security, the Global System Mobile Association (GSMA) provides global industry specifications—guided by industry leaders—to help the ecosystem navigate these challenges. Last November, GSMA launched the Industry Specifications Approving Group (ISAG) as the oversight and approval body for all Industry Specification work. Chief Technology Officer for iconectiv, Chris Drake, has been appointed as one of a limited number of non-service provider members of the group. The ISAG is made up of senior representatives in the industry and includes service provider and non-service provider GSMA members.
Mar 8, 2021
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Top 10 Emerging Technology Trends For Retail Industry

Digital transformation, cloud services, networking, and messaging are some of the ways that retailers are reinventing their stores. With 96% of American’s owning a mobile phone and the average U.S. citizen increasing their time spent on their phone by an additional 23 minutes per day, retailers must become increasingly savvy to successfully engage with new customers. In this recent iFour Technolab article, iconectiv’s senior director of product management Cliff Holsenbeck discusses short codes as an emerging technology trend that will benefit the retail industry.
Mar 8, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

New Webinar: Mobile network providers capitalize on data centers

Experts from iconectiv and Small Cell Forum discuss how data center visibility enhances network planning, enabling CSPs to optimize routing, access edge resources and deploy services rapidly. The webinar explores industry standards and frameworks that facilitate seamless connectivity and monetization.
Mar 20, 2025
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Shining light on the evolving broadband switching environment at Channel Live UK

Join industry experts at Channel Live UK as they explore the evolving broadband switching landscape for business customers. Learn about best practices, challenges, and opportunities in the new switching environment.
Mar 14, 2025
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Going on the offense at MWC Barcelona 2025: tackling fintech fraud in an AI and mobile-first era

iconectiv’s Michael O’Brien joins an expert panel at MWC Barcelona 2025 to tackle the global scam economy. Panelists will explore how cross-border call authentication, industry collaboration, AI and regulatory frameworks can combat fraud in fintech and telecom.
Feb 27, 2025
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iconectiv revolutionizes outbound voice communications with new compliance-centric TruOps TRA Telemarketing Data Source (TDS) solution

iconectiv’s new TruOps TRA Telemarketing Data Source (TDS) empowers businesses to enhance call efficiency while ensuring compliance with TCPA regulations. Featuring detailed data insights and seamless integration, TDS optimizes outreach strategies and minimizes costly compliance risks.
Feb 6, 2025
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iconectiv UK Limited provides SaaS software platform to b4b Group for the New UK Broadband Switching Mandate

iconectiv UK Limited is partnering with b4b Group to simplify broadband switching under the UK’s new One Touch Switch (OTS) mandate. As a registered Managed Access Provider, iconectiv provides b4b Group seamless solutions to meet Ofcom’s regulatory requirements, enhancing the customer experience.
Nov 12, 2024
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STI-GA Executes New Agreements with ATIS and iconectiv to Continue Advancing Industry Robocall Mitigation Efforts

STI-GA renews agreements with ATIS and iconectiv to bolster the U.S. SHAKEN ecosystem and combat illegal robocalls. ATIS continues as call authentication manager, and iconectiv remains the Secure Telephone Identity Policy Administrator, advancing secure and trusted communication.
Nov 7, 2024
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iconectiv Confirmed to Continue Serving as U.S. TRS Numbering Administrator

iconectiv has been reappointed by the FCC to continue as the U.S. TRS Numbering Administrator, ensuring seamless call routing for individuals with hearing or speech impairments. This renewal reinforces iconectiv’s commitment to accessible communication for millions across the nation.
Oct 31, 2024

Speaking Engagements

JC

Juan Carlos Ortiz

Principal for Corporate Business Development

Juan Carlos Ortiz is a Principal for Corporate Business Development at iconectiv. He is responsible for contributing to the continued product evolution within the TruOps platform. 

Ortiz has 34 years of experience in the Telecommunications sector performing work for customers worldwide. His expertise has focused on the analysis of the financial feasibility and risk profile of new communications service provider programs across a broad spectrum of domain areas. 

Ortiz holds a master’s degree in Operations Research and Decision Sciences from the New Jersey Institute of Technology and a bachelor’s degree in Industrial Engineering from the University of Puerto Rico. He is a Certified Project Management Professional (PMP) by the Project Management Institute.

speaking engagement

Juan Carlos Ortiz to Speak on Tower Use Cases at Connect (X)

Join Juan Carlos Ortiz, Principal for Corporate Business Development at iconectiv, at Connect X in Chicago, IL, on May 14, 2025. He will present a 25-minute session on the use cases of Common Language for tower companies, showcasing how iconectiv’s solutions are revolutionizing 5G connectivity.
David Wilson

David Wilson

Vice President of Global Sales

David Wilson is the Vice President of Global Sales for iconectiv. He is responsible for leading go-to-market, business development and sales efforts. Through his work, enterprise solutions for messaging, compliance and identity verification are supported through the development and execution of sales strategies. 

Wilson is an experienced executive in the telecommunications industry with more than 30 years of experience. He previously served as the Executive Director of Numbering Market Management for Telcordia Technologies, where he managed Technical Sales Support and Contract Administrator teams. He led the efforts to define and complete technical and commercial numbering solutions in multiple countries. 

Wilson holds a Bachelor of Science degree in Business Administration and Marketing from Notre Dame de Namur University.

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David Wilson to Speak at Channel Live 2025 on Business Switching

David Wilson, Vice President of Global Sales at iconectiv, will speak at Channel Live 2025 on March 19. He will join a panel discussion titled “Switching for Business Customers in the New Switching Environment,” addressing key changes in the business switching landscape.
JC

Juan Carlos Ortiz

Principal for Corporate Business Development

Juan Carlos Ortiz is a Principal for Corporate Business Development at iconectiv. He is responsible for contributing to the continued product evolution within the TruOps platform. 

Ortiz has 34 years of experience in the Telecommunications sector performing work for customers worldwide. His expertise has focused on the analysis of the financial feasibility and risk profile of new communications service provider programs across a broad spectrum of domain areas. 

Ortiz holds a master’s degree in Operations Research and Decision Sciences from the New Jersey Institute of Technology and a bachelor’s degree in Industrial Engineering from the University of Puerto Rico. He is a Certified Project Management Professional (PMP) by the Project Management Institute.

speaking engagement

Operational Innovation: A Carrier’s Competitive Edge

iconectiv joins CCA’s Business Innovation Group on March 11, 2025, for a session on optimizing operational efficiencies through real-time authoritative data access. Learn how innovative platforms can enhance network management and service delivery. iconectiv’s JC Ortiz and Theresa Feil Sumpter will be participating in this virtual event.
Mike

Michael O'Brien

Executive Vice President, Business Development

Michael O’Brien is the Executive Vice President of Corporate Business Development at iconectiv. He is responsible for executing on the company’s strategy and driving new pathways of sustainable growth for the company.

O’Brien is an industry veteran with more than 35 years of experience in the mobile communications industry. Prior to joining iconectiv, he served as Group Vice President of Strategy and Corporate Development at Syniverse, where he focused on product and geographic expansion to support the company’s strategic priorities.

O’Brien was named one of the Top 25 Most Influential People in the Roaming and Interconnect Industry by Rocco Research in 2020. He holds a Bachelor of Computer Science Degree from the University of Virginia, School of Engineering and Applied Sciences.

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Fintech and Mobile Commerce Summit @ MWC Barcelona: Michael O'Brien on Combating Call Fraud

iconectiv’s Michael O’Brien, EVP of Corporate Business Development, will speak at the 2025 Fintech and Mobile Commerce Summit at MWC Barcelona 2025. Join him on March 4 at the Connected Industries stage (Hall 4) as he joins the panel and discusses strategies to combat call fraud and strengthen trusted communications.
Stephen Breen

Stephen Breen

Director of Sales and Partnerships & Strategy for UK and EU

Stephen Breen is the Director of Sales and Partnerships & Strategy for UK and EU for iconectiv. He is responsible for providing customers with consultation on how to drive cost-efficiencies and increase their satisfaction through iconectiv’s focused platforms on data exchange, number porting and TOTSCo compliance.

Breen is an experienced executive in the telecommunications industry with more than 25 years of experience. He previously served as Director of Partnerships for Cubit Telecom, where he led a team of Commercial and Delivery Managers in global engagement. He also holds the position of Deputy-Chair of the GSMA Wholesale Agreements & Solutions (WAS) Working Group – a global wholesale interworking and agreements-definition community.

Breen holds degrees from Methodist College Belfast, Dublin Business School and the Technological University of Dublin.

speaking engagement

Driving the Future of Professional Communications: iconectiv joins FCS Monthly Members Meeting to Champion Resilient Connectivity for UK Businesses

Join iconectiv’s Stephen Breen at the FCS Monthly Members Meeting on October 30, 2024, as he speaks on "One-Touch Switching is here – The opportunity and journey so far." Discover key insights on choosing the right MAP for future-ready connectivity.
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.
 

speaking engagement

Empowering Connectivity: iconectiv Attends Broadband Nation Expo 2024 to Drive Seamless and Secure Digital Transformation

Join iconectiv's Bob Grant, Sarah Halko, and JC Ortiz in Washington D.C. from October 9-11, 2024, as we proudly attend Broadband Nation Expo as a bronze sponsor. This premier three-day event unites industry leaders, policymakers and innovators to address the critical challenges of bridging the digital divide and driving broadband innovation.
Alberto

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza is the Director of Account Manager at iconectiv. He is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the telecommunications industry from the beginning of his career in Chile and then in South America.

Apablaza is a Computer Science Engineer with a master’s degree in management in Technological Entrepreneurships and more than 20 years of proven experience in the field of telecommunications. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile.

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iconectiv at Conecta Chile: Pioneering Connectivity and Innovation in the LATAM Telecom Industry

As proud gold sponsors, join iconectiv’s Shanmugavel Krishnan, Alberto Apablaza and Angie Ford at Conecta Chile from September 9-10, 2024, where we’ll be showcasing our expertise in number portability with solutions like TruNumber Finder and TruNumber Portability Clearinghouse. With a proven track record in supporting the Chilean telecom industry, iconectiv continues to drive innovation and success in the region, offering solutions that empower users and advance the industry.