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CIO Leadership: 2020 HMG Live! Philadelphia CIO Executive Leadership Summit Recap: Reimagining the Business and the Future of Work

When the world screeched to a halt in March, a return to work as we knew it still seemed a possibility. But with four months behind us and an undetermined future ahead, it is clear that the nature of work must shift dramatically to adapt to these uncertain times. When asked where work will be conducted as of the fourth quarter of 2020, 75% of CIOs, CISOs and technology executives surveyed by HMG Strategy said they expect most work to continue to be conducted at home, with some percentage…
Aug 19, 2020
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Podcast: Take control of your customer gateway – your 800 number – it is more valuable now than ever!

Some companies may be missing out on an entire generation of customers that can be accessed with a very inexpensive technology enhancement. Matthew Noreen, Senior Account Director at iconectiv speaks to Don Witt of the Channel Daily News, a Telecom Reseller publication, about the value and positioning of the 800 number in today’s business strategy.
Aug 18, 2020
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CIO Exclusive Interview with New iconectiv Chief Product Officer, Michael O’Brien

iconectiv has a strong legacy within the telecom industry of being a trusted, reliable source of information and data and this is what drew Michael O’Brien to the company. He cited spam and robocalling as big challenges affecting consumer trust and his company is positioning itself to help solve these problems and lifting consumer confidence in the process.
Aug 3, 2020
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TMC Announces Recipients of the 2020 Communications Solutions Products of the Year Award

iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been selected as recipients of the 2020 Communications Solutions Products of the Year Award.
Jul 13, 2020
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iconectiv’s Sharon Oddy and Kim Carter join WICT leadership program

iconectiv has announced that two of its employees have been selected to take part in the Women in Cable Telecommunications’ (WICT) 2020 Rising Leaders Program.
Jul 8, 2020
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1-800-TEXT: Enable Your Toll-Free Number for SMS

With more than 42 million toll-free numbers in use today, it’s not surprising that they remain as popular as ever. Providing a convenient way to track the reach and effectiveness of multichannel or national marketing campaigns, toll-free numbers enable businesses to assign unique numbers to various advertising channels. In this CRM Viewpoints article, our Senior Account Director Mike Gilbert explores the opportunity to increase revenue, brand trust, and customer retention by investing in 1-800-enabled texting.
Jul 7, 2020
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Telecommunication Industry Working Group Aims to End Robocalls Through Cryptographic Credentials

Every day, Americans are inundated with millions of robocalls. But the Verifying Integrity in End-to-End Signaling Working Group seeks to put an end to them.
Jul 7, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of signaling protocols—to provide an update on the rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit.
Nov 22, 2021
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Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, iconectiv and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is helping simplify the verification of voice calls—including toll-free numbers—for all legitimate callers.
Nov 16, 2021
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How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. During this USTelecom Webinar, iconectiv will explain the concept of numbering intelligence—a data routing and rating framework that simply and seamlessly determines which phone numbers belong to which phone companies.
Nov 9, 2021
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Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller—the collaborative industry initiative facilitated by CTIA and iconectiv—will operationalize this process by providing a trusted, industry-backed, centralized telephone number registry that service providers and certification authorities can use to verify phone number information.
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, “The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,” discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers.
Oct 5, 2021
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The Challenges and Opportunities of SHAKEN Going Global

Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discussed what service providers must do to prepare for the  FCC’s September 28 deadline.
Sep 21, 2021
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How to Detect and Protect Against One-Ring “Wangiri” Fraud

Creating an illegal $1.82 billion industry, “Wangiri” fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back—charging them at a premium rate. As part of Conecta Latam’s Telco Transformation Digital Summit and Virtual Expo, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how iconectiv’s TruNumber Protect helps enable telephone companies enhance their call-blocking analytics to identify and prevent illegitimate calls before they reach customers.
Sep 17, 2021