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In the news
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Three Steps Toward Securing Software Supply Chains
Computer code is the foundation for every piece of technology, including businesses and services. Add to that, many customers assume that if a software or firmware update comes from the vendor, it’s safe to install, creating a target attack surface for hackers and other bad actors. Michael Iwanoff, Chief Information Security Officer, gives three informative tips on how businesses can secure themselves to better their supply chains.
Aug 30, 2021
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Registered Caller™ & Centralized Telephone Number Registry
With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. In a virtual summit hosted by The Network Media Group, iconectiv’s Chief Technology Officer Chris Drake, alongside experts from AT&T and CTIA addressed the importance of an industry-backed centralized telephone number registry to help maintain the integrity of one of our most important methods of communication – voice calls.
Aug 24, 2021
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A Common Nomenclature Enables Faster Rollouts of 5G and New Business Models for IoT and More
5G’s expansion has been going at full force for some time now. But still some service providers aren’t as up to speed as some of the others. Certain providers have taken up the business model of capitalizing on 5G, MEC and NVF to maximize scalability, flexibility and operational efficiency while enabling new services and revenue streams. In this article iconectiv’s director of product management, Sharon Dileo, discusses how proper business models could help rollout 5G in a timely manner.
Aug 11, 2021
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The world can be SHAKEN: Service providers and regulators move to tackle the robocall challenge
Robocalling is a global epidemic that affects every corner of the world. In 2020, North America and Europe received a total of 157.4 billion robocalls. This year, American consumers alone have received nearly 22 billion in the first five months, with this number expected to reach more than 52 billion by the end of the year. In this Q&A with Vanilla Plus, iconectiv’s Chief Product Officer Michael O’Brien discusses the multiple measures being taken to tackle the global spread of robocalls and other frauds.
Aug 4, 2021
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STI-GA Announces Policy Changes to Support Delegate Certificates and Toll-Free
Characterized as a major breakthrough in the conflict with illegal robocalls, the Secure Telephone Identity Governance Authority (STI-GA) announced two policy changes in the SHAKEN ecosystem. The set of first policy changes will allow delegate certificates to be used by third-party callers as well as companies originating calls from toll-free numbers to also provide SHAKEN authentication. The second set of policy changes are designed to authorize Responsible Organizations (Resp Orgs) to access Service Provider Code tokens.
Jul 26, 2021
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Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers
Spam and illegal robocalls have caused consumers to stop answering calls from numbers they don’t recognize. This poses a significant challenge for legitimate businesses trying to reach consumers by phone with important or timely updates and information. This Yahoo! Finance article discusses the latest effort to combat robocalls through the expansion of the SHAKEN protocol, allowing businesses an opportunity to register their numbers through the industry-backed program, Registered Caller. This move is intended to help business connect with customers and restore consumer confidence in consumer calls.
Jul 26, 2021
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Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers
Legitimate businesses that rely on voice calls to reach their customers got a much-needed boost this week following the announcement by the Secure Telephone Identity Governance Authority (STI-GA) that they are expanding how trusted caller information can be established. This APNews.com article discusses how this policy change gives voice service providers that plan to use Delegate Certificates when implementing a STIR/SHAKEN framework the opportunity to have business customers register their telephone numbers with Registered Caller—the nation’s industry-backed centralized telephone number registry.
Jul 26, 2021
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
iconectiv Joins the 5G Open Innovation Lab to Accelerate New Enterprise Services
Communications service providers rely on iconectiv® TruOps Common Language® to ensure that their physical and virtual assets in the infrastructure can support new 5G services at scale. Now, iconectiv is bringing that expertise to a new partnership with the 5G Open Innovation Lab, which focuses on fueling the development of new capabilities and services that will transform the enterprise. By joining this global applied innovation ecosystem as a technology partner, iconectiv will work with 5G equipment providers, cloud-service providers, academia, government agencies, communication service providers as well as early- and later-stage start-ups.
Jun 28, 2021
press release
Brand Impact of Consumer Trust in Voice Calls, Text Messages and RCS
Illegal robocalls, SMS spam and “wangiri” one-ring scams are a global scourge that has conditioned consumers to ignore calls and messages from phone numbers they don’t recognize. They also create significant financial losses for businesses, schools, health care providers and other organizations because important alerts, reminders and other notifications go unanswered, requiring multiple follow-ups. Service providers also bear the cost of investigating and resolving customer complaints. In a two-part livestream event, MWC21 attendees can learn how the industry is working to rebuild consumer trust in voice calls and SMS while protecting new technologies such as Rich Communication Services (RCS).
Jun 23, 2021
press release
Protect Your Customers Against Wangiri One-Ring Scams: Understanding and Implementing the FCC Safe Harbor
As part of the Competitive Carriers Association’s “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud” webinar, iconectiv’s Principal Solutions Engineer, David Estes will explore how iconectiv’s TruNumber Protect gives service providers a simple, seamless and secure way to identify calls from high-risk and unallocated number ranges, and suspicious premium-rate numbers, before they reach customers.
Jun 16, 2021
press release
MWC21 Spotlights How Trusted Communications is Protecting Consumers, Brands and Bottom Lines
One-ring wangiri fraud is a global scourge that’s increased 300 percent over the past few years. Under an FCC Report and Order effective Feb. 12, 2021, U.S. service providers may block calls from telephone numbers that are highly likely to be associated with one-ring robocall scams if they use reasonable analytics in deciding which telephone numbers to block. iconectiv TruNumber Protect gives service providers a cost-effective way to proactively protect their customers by providing essential information for accurately targeting the originators of one-ring and other robocalling scams. At Mobile World Congress, iconectiv will showcase the innovative ways that service providers, regulators, trade associations and other industry stakeholders are successfully mitigating fraud and spam.
Jun 15, 2021
press release
USTelecom Webinar Spotlights Challenges and Opportunities for Rapid 5G Rollouts
iconectiv—along with a guest speaker from IDC—will participate in a USTelecom webinar to discuss the key findings from the latest iconectiv sponsored IDC whitepaper. Presenters will cover topics such as the challenges service providers face in their deployment and support strategies for 5G, the role of a universal structure in the deployment and more.
May 13, 2021
press release
IDC Whitepaper Addresses The Challenges Of Cost-Effectively Deploying 5G At Scale
The greatest challenge communication service providers face is keeping pace with technology advancements – like 5G – that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. One of the main hurdles to achieving this is the deployment, management and interconnection of physical and virtual assets that support these services. To address this challenge, IDC has released a new whitepaper, “Common Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking,” which discusses how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services.
Apr 29, 2021
press release
Best Practices for Building a Secure Foundation for RCS
iconectiv’s Chris Drake and MEF’s Paul Eccles will participate in a virtual event titled, RCS Verified Sender: The Importance of Zero Trust and Reputation to the Business Messaging Ecosystem. During this virtual panel, global industry experts will address the complex world of business messaging and best practices for implementing a sender verification framework.
Mar 17, 2021
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