In the news

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Enabling the world of tomorrow, today

There is a need and desire to restore confidence in voice communications and there are many players helping make that happen – from service providers, to analytic engines, to regulators. Within that realm, iconectiv is squarely positioned as a neutral, trusted partner to help resolve this growing (and expensive) problem.
Jun 18, 2020
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Practical advice for combating robocalling

Robocall scams have exploded worldwide during the past several years. Communications service providers (CSPs) and their partners are implementing several technical approaches to identify and block robocalls, such as identifying known robocalling origination points, recognizing compromised number ranges or detecting floods of calls to certain number ranges from a small number of origination points. In this article, analyst Ed Finegold with TM Forum takes a closer look at expert advice for combating the growing robocall problem, including iconectiv’s CTO Chris Drake.
May 19, 2020
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Is digital ID brokerage a business opportunity for CSPs?

In many forms of digital-era fraud, thieves steal digital identities to pose as legitimate customers and commit crimes like bank account takeover and mobile subscription fraud. Zenkey, a joint communications service provider (CSP) effort providing an alternative to digital identity brokerages, effectively tokenizes the subscriber information operators already hold to protect customers from digital identity theft. In this article from TMForum, Ed Finegold takes a closer look at the potential opportunity for CSPs as digital identity brokers, including an expert perspective from iconectiv’s CTO Chris Drake.
May 19, 2020
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Executive Webinar: Trusted Communications

The future of messaging frameworks and protocols, beginning with SMS, MMS, and now RCS, lies in the hands of industry collaboration within the solution provider ecosystem. Our CTO Chris Drake joins Keith Lampron, Associate Director of Core Messaging Product Management at Verizon Wireless and Chris Nicoll, Principal Analyst at ACG Research on this executive webinar to share what to expect from RCS for enterprises, consumers and operators.
May 12, 2020
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Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

With increases in illegal robocalls, mobile operators have been challenged with maintaining consumer trust as they stop answering calls from unknown numbers. SHAKEN/STIR is the telecom industry’s first step toward reviving trust in telephony and sets the vital framework for how telecoms can deliver identity verification information for enterprises from originating to terminating provider. This briefing on SHAKEN/STIR is available featuring the analysis of two technology leaders at iconectiv, Chris Drake and Gary Richenaker.
May 12, 2020
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State AGs’ Plea to Help Fight Robocalls During Pandemic

Fraudsters and scammers have been preying on the coronavirus pandemic since March, often asking for money, personal information and claiming to provide health information related to the pandemic. iconectiv, the policy administrator for the FCC-backed initiative SHAKEN aimed at mitigating illegal robocalls, has warned that fraudulent calls may increase in the coming weeks as more government stimulus checks hit the bank accounts of tens of millions of Americans.
May 8, 2020
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What can Telcos do to restore consumer trust in phone calls and texts?

In this video interview, Chief Technology Officer, Chris Drake and Jeremy Cowan of VanillaPlus tackle the tricky subject of trust. With people fatigued by spam calls and text messages and businesses trying unsuccessfully to legitimately communicate with the consumer, how can Telcos restore confidence in communications?
Apr 30, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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iconectiv Joins the 5G Open Innovation Lab to Accelerate New Enterprise Services

Communications service providers rely on iconectiv® TruOps Common Language® to ensure that their physical and virtual assets in the infrastructure can support new 5G services at scale. Now, iconectiv is bringing that expertise to a new partnership with the 5G Open Innovation Lab, which focuses on fueling the development of new capabilities and services that will transform the enterprise. By joining this global applied innovation ecosystem as a technology partner, iconectiv will work with 5G equipment providers, cloud-service providers, academia, government agencies, communication service providers as well as early- and later-stage start-ups.
Jun 28, 2021
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Brand Impact of Consumer Trust in Voice Calls, Text Messages and RCS

Illegal robocalls, SMS spam and “wangiri” one-ring scams are a global scourge that has conditioned consumers to ignore calls and messages from phone numbers they don’t recognize. They also create significant financial losses for businesses, schools, health care providers and other organizations because important alerts, reminders and other notifications go unanswered, requiring multiple follow-ups. Service providers also bear the cost of investigating and resolving customer complaints. In a two-part livestream event, MWC21 attendees can learn how the industry is working to rebuild consumer trust in voice calls and SMS while protecting new technologies such as Rich Communication Services (RCS).
Jun 23, 2021
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Protect Your Customers Against Wangiri One-Ring Scams: Understanding and Implementing the FCC Safe Harbor

As part of the Competitive Carriers Association’s “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud” webinar, iconectiv’s Principal Solutions Engineer, David Estes will explore how iconectiv’s TruNumber Protect gives service providers a simple, seamless and secure way to identify calls from high-risk and unallocated number ranges, and suspicious premium-rate numbers, before they reach customers.
Jun 16, 2021
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MWC21 Spotlights How Trusted Communications is Protecting Consumers, Brands and Bottom Lines

One-ring wangiri fraud is a global scourge that’s increased 300 percent over the past few years. Under an FCC Report and Order effective Feb. 12, 2021, U.S. service providers may block calls from telephone numbers that are highly likely to be associated with one-ring robocall scams if they use reasonable analytics in deciding which telephone numbers to block. iconectiv TruNumber Protect gives service providers a cost-effective way to proactively protect their customers by providing essential information for accurately targeting the originators of one-ring and other robocalling scams. At Mobile World Congress, iconectiv will showcase the innovative ways that service providers, regulators, trade associations and other industry stakeholders are successfully mitigating fraud and spam.
Jun 15, 2021
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USTelecom Webinar Spotlights Challenges and Opportunities for Rapid 5G Rollouts

iconectiv—along with a guest speaker from IDC—will participate in a USTelecom webinar to discuss the key findings from the latest iconectiv sponsored IDC whitepaper. Presenters will cover topics such as the challenges service providers face in their deployment and support strategies for 5G, the role of a universal structure in the deployment and more.
May 13, 2021
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IDC Whitepaper Addresses The Challenges Of Cost-Effectively Deploying 5G At Scale

The greatest challenge communication service providers face is keeping pace with technology advancements – like 5G – that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. One of the main hurdles to achieving this is the deployment, management and interconnection of physical and virtual assets that support these services. To address this challenge, IDC has released a new whitepaper, “Common Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking,” which discusses how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services.
Apr 29, 2021
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Best Practices for Building a Secure Foundation for RCS

iconectiv’s Chris Drake and MEF’s Paul Eccles will participate in a virtual event titled, RCS Verified Sender: The Importance of Zero Trust and Reputation to the Business Messaging Ecosystem. During this virtual panel, global industry experts will address the complex world of business messaging and best practices for implementing a sender verification framework.
Mar 17, 2021