In the news

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An Easy-to-Deploy Fraud-Control Handshake for Voice Operators is Here: When Will it Takeoff?

In this interview, Vasily Birulin discusses how the Trusted Communications Superheroes at AB Handshake are protecting the world, one call at a time. The upstart company introduced a new, low cost and easy to implement solution that can have a major industry impact when influential operators and/or regulators adopt it. AB Handshake is a perfect example of iconectiv’s Traffic Fraud Fighters.
Dec 5, 2022
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Interview with ABC: Here's how thieves may use your phone to steal from you

ABC Austin’s Erica Proffer cautions viewers of fraudsters that are taking advantage of the holiday shopping season using text scams. In an interview, iconectiv’s Senior Vice President, George Cray, provides expert information on why scammers are heading towards texts. Cray explains that text messages are more likely to be opened and engaged with than an email scam. Some common text scams this season include information on gift cards or shipping delays. iconectiv advises viewers to be wary of texts with a sense of urgency, requests for personal information or sent from a standard 10-digit phone number. Cray explains that large companies will often use short codes. These are more trustworthy due to the vetting and monitoring process to ensure they are not being exploited or used for scams.
Nov 23, 2022
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Interview with NBC: Tips to avoid scams this holiday season

NBC Austin’s Sam Stark warns viewers of scams to be aware of going into the holiday shopping season. In an interview, Senior Vice President at iconectiv, George Cray, recommends that viewers look to short codes, as opposed to 10-digit phone numbers, as a sign of legitimacy. Companies must undergo a vetting process to obtain a short code, and in the event the company violates the terms, they must surrender the code. Cray also advises viewers that texts with a sense of urgency or a link are likely scams.
Nov 22, 2022
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Interview with CBS: Avoiding Holiday Text Scams

CBS Chattanooga’s Nick Hill reports on how fraudsters are taking advantage of the holiday shopping season through texting scams. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. CBS explains the concept of smishing: text messages that are designed to install spyware or steal other personal data. Cray advises viewers to beware of text messages with links and a sense of urgency. Hill describes the common situations these hackers will try to present, including verifying gift cards, falsely claiming delivery delays, or claiming they need more information to complete a delivery.
Nov 14, 2022
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Interview with CBS: TECH BYTE: Don’t Fall for Political Texting Scams

CBS Chattanooga’s TECH BYTE reports on how fraudsters are taking advantage of the election season through texting scams. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. Cray explains how Americans lost $86 million last election cycle from texting scams, and this year could be even worse. Money isn’t the only thing scammers are after, viewers are also warned to watch out for scammers spreading misinformation.
Nov 4, 2022
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Interview with CBS: Scammers cracking down, jumping into your phone with political texts as elections inch closer

Steve Sbraccia of CBS Raleigh reports on how scammers are taking advantage of the election season to steal personal information. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. Cray advises viewers to be wary of texts with a sense of urgency and sent from 10-digit numbers. Real candidates and campaigns can undergo a vetting process to obtain a 5/6-digit number (a short code), making these numbers more trustworthy for voters.
Oct 28, 2022
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Tips for protecting yourself against political texting fraud

Terrence Lee of FOX Chicago reports on the increasing amount of text scams sent out as election season gets underway. In a live interview, iconectiv’s Senior Vice President, George Cray, provides expert tips on identifying scam text messages sent from fraudsters posing as candidates or campaigns. Cray warns viewers to watch out for requests for personal data, embedded links and messages with a sense of urgency. Cray also explains that text messages from 5/6-digit numbers (short codes) are more reputable due to the vetting process candidates/campaigns undergo to obtain the code.
Oct 24, 2022

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

iconectiv Joins the 5G Open Innovation Lab to Accelerate New Enterprise Services

Communications service providers rely on iconectiv® TruOps Common Language® to ensure that their physical and virtual assets in the infrastructure can support new 5G services at scale. Now, iconectiv is bringing that expertise to a new partnership with the 5G Open Innovation Lab, which focuses on fueling the development of new capabilities and services that will transform the enterprise. By joining this global applied innovation ecosystem as a technology partner, iconectiv will work with 5G equipment providers, cloud-service providers, academia, government agencies, communication service providers as well as early- and later-stage start-ups.
Jun 28, 2021
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Brand Impact of Consumer Trust in Voice Calls, Text Messages and RCS

Illegal robocalls, SMS spam and “wangiri” one-ring scams are a global scourge that has conditioned consumers to ignore calls and messages from phone numbers they don’t recognize. They also create significant financial losses for businesses, schools, health care providers and other organizations because important alerts, reminders and other notifications go unanswered, requiring multiple follow-ups. Service providers also bear the cost of investigating and resolving customer complaints. In a two-part livestream event, MWC21 attendees can learn how the industry is working to rebuild consumer trust in voice calls and SMS while protecting new technologies such as Rich Communication Services (RCS).
Jun 23, 2021
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Protect Your Customers Against Wangiri One-Ring Scams: Understanding and Implementing the FCC Safe Harbor

As part of the Competitive Carriers Association’s “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud” webinar, iconectiv’s Principal Solutions Engineer, David Estes will explore how iconectiv’s TruNumber Protect gives service providers a simple, seamless and secure way to identify calls from high-risk and unallocated number ranges, and suspicious premium-rate numbers, before they reach customers.
Jun 16, 2021
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MWC21 Spotlights How Trusted Communications is Protecting Consumers, Brands and Bottom Lines

One-ring wangiri fraud is a global scourge that’s increased 300 percent over the past few years. Under an FCC Report and Order effective Feb. 12, 2021, U.S. service providers may block calls from telephone numbers that are highly likely to be associated with one-ring robocall scams if they use reasonable analytics in deciding which telephone numbers to block. iconectiv TruNumber Protect gives service providers a cost-effective way to proactively protect their customers by providing essential information for accurately targeting the originators of one-ring and other robocalling scams. At Mobile World Congress, iconectiv will showcase the innovative ways that service providers, regulators, trade associations and other industry stakeholders are successfully mitigating fraud and spam.
Jun 15, 2021
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USTelecom Webinar Spotlights Challenges and Opportunities for Rapid 5G Rollouts

iconectiv—along with a guest speaker from IDC—will participate in a USTelecom webinar to discuss the key findings from the latest iconectiv sponsored IDC whitepaper. Presenters will cover topics such as the challenges service providers face in their deployment and support strategies for 5G, the role of a universal structure in the deployment and more.
May 13, 2021
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IDC Whitepaper Addresses The Challenges Of Cost-Effectively Deploying 5G At Scale

The greatest challenge communication service providers face is keeping pace with technology advancements – like 5G – that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. One of the main hurdles to achieving this is the deployment, management and interconnection of physical and virtual assets that support these services. To address this challenge, IDC has released a new whitepaper, “Common Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking,” which discusses how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services.
Apr 29, 2021
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Best Practices for Building a Secure Foundation for RCS

iconectiv’s Chris Drake and MEF’s Paul Eccles will participate in a virtual event titled, RCS Verified Sender: The Importance of Zero Trust and Reputation to the Business Messaging Ecosystem. During this virtual panel, global industry experts will address the complex world of business messaging and best practices for implementing a sender verification framework.
Mar 17, 2021