In the news

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Trusted Communications: Predictions for 2021 — and Beyond

In 2020, COVID-19 accelerated digital transformations that were expected to take several years. This article explores three ways that consumer trust in communications will evolve in 2021: mobile numbers will become your ID, the notion of privacy will get even more fluid and businesses can expect to face an identity crisis.
Dec 22, 2020
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Put It in Writing: How Recruiters Can Create a Connection with Candidates through Short Code Messaging

With 96 percent of Americans owning a mobile phone, human resources professionals are starting to see the benefits of tools like mobile messaging via short codes, chatbots and other forms of automation when it comes to adding an extra layer of personal connection to their recruiting efforts. In this article, iconectiv’s Cliff Holsenbeck explores short code messaging, the less explored channel of communication between recruiters and candidates that can be used to smoothly conduct recruitment conversations.
Dec 22, 2020
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Mapping Out Your Retail Strategy for the Future: 7 Trends to Consider

Over the last two years, retailers have been exploring the use of text messaging in addition to their email marketing. 2021 is likely to see SMS messaging supersede email messaging as retail’s gold standard for messaging channels. In this article, iconectiv’s Cliff Holsenbeck gives advice for retailers looking to utilize SMS messaging in their retail strategy.
Dec 2, 2020
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Executive Broadcast, International Verification

As countries implement SHAKEN-based Calling Number Verification Services, for verifying legitimate calls and rebuilding consumer trust in caller ID, the industry needs to consider the impact on international call traffic. To ensure businesses are not disadvantaged, there is a need for authoritative guidelines for international service providers, to ensure the rules for handling their calls are clearly understood. Watch this executive broadcast with leaders in STIR/SHAKEN, here and abroad.
Nov 30, 2020
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Omni-Channel Verification - Executive Broadcast

Consumer trust in communications must transcend all touch points – from voice to messaging to chatbot interactions. Trust should not be a nice-to-have, it should be an expectation. In this executive broadcast, iconectiv’s CPO Mike O’Brien explores omni-channel verification and how the ecosystem—from technology vendors, service providers, messaging providers, enterprises and regulators—can collaborate to deliver trusted communications.
Nov 25, 2020
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iconectiv is a Digiday Technology Awards winner

iconectiv’s TruReach Deliver Aerialink has won the 2020 Digiday Technology Award for best mobile marketing platform. This year’s awards winners played foundational roles in enabling media companies and marketers to earn money from their content, reach their audiences and make the most of digital real estate. Aerialink was chosen because it simplifies message creation and delivery while allowing companies to efficiently and cost effectively reach customers with personalized, value-based business text messages.
Nov 17, 2020
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Secure Telephone Identity Governance Authority Progresses Fight to Mitigate Illegal Robocalling by Welcoming Its 50th Service Provider

As a strong indicator of the industry’s commitment to fighting illegal robocalling, the Secure Telephone Identity Policy Administrator (STI-PA) has registered its 50th authorized service provider (SP). SPs must be approved to secure access to the certificates needed to sign and validate calls to mitigate caller ID spoofing. The addition of a 50th SP takes place with the FCC mandate for service providers to implement more than seven months away.
Nov 11, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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With fraud on the rise and mobile phone numbers now acting as individuals’ digital identities, a perfect storm is brewing in the UK

Peter Ford, iconectiv’s Executive Vice President, Information Solutions Business joined the paper’s author, Omnisperience Chief Analyst Teresa Cottam in the latest Trending Tech Podcast, hosted by Jeremy Cowan. During it they discussed this pressing issue as well the latest tech headlines and trends impacting the telecom space.
Apr 26, 2023
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iconectiv use case substantiates how standardized site data maximizes revenue and ROI for companies that own towers and network sites

As service providers roll out new technology (like 5G) and densify their networks, it is critical that they have full visibility into the location, assets and capabilities of all available infrastructure and network sites. Companies that own and operate towers and network sites can help service providers do this—essentially optimizing their network planning and operation—by providing clear and accurate site information using the standardized industry data widely used by the telecom ecosystem.
Apr 25, 2023
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As regulators around the world combat the rise in illegal robocalls, call centers and businesses must adapt in order to get legitimate calls through to consumers

At Conecta Mexico, iconectiv’s Bob Grant will discuss how the global telecom community is working together to protect and defend the communications ecosystem. To learn more about how iconectiv’s services are focused on keeping people connected by verifying legitimate callers, stop by booth #3 on the exhibition floor to talk to our team.
Apr 11, 2023
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New iconectiv use case highlights how streamlined ordering, interconnection and billing can light up wholesale fiber revenues and ROI

As service providers roll out 5G and densify their networks, they are increasingly relinquishing end-to-end ownership and control of their networks by outsourcing links to wholesale fiber providers. A new iconectiv use case explains how wholesale fiber companies can streamline and simplify their interactions with their service provider customers to secure greater market share. Service providers use an industry-standard common language to log and describe their networks. A wholesale fiber company that applies the same standard terminology to their own network elements will instantly improve communication within their own organization—and at a competitive advantage when marketing to service providers.
Apr 6, 2023
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The new opportunity for tower companies in a 5G era

The Network Media Group recently sat down with a panel of experts at Mobile World Congress ‘23 in Barcelona to discuss the role of tower companies in the deployment of 5G. Learn how tower companies are able to partner with telecom service providers to tap into new revenue streams and speed up 5G rollouts.
Apr 4, 2023
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Greece Continues to Foster Consumer Choice and Convenience with iconectiv Number Portability New Contract

iconectiv has been providing mobile number portability service in Greece since 2004. After winning the new public tender, iconectiv will continue providing mobile and fixed number portability service for an additional five years – making Greece one of few countries in the world offering portability for both types of telecom service. For nearly 20 years, Greece has been a trailblazer in offering number portability, which helps drive innovation across service providers by offering consumers and businesses convenience and choice for their telecom needs. Number portability additionally helps Greece’s regulators more efficiently manage their numbering resources.
Mar 8, 2023
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How Trusted Communications Superheroes are Winning the Battle Against Fraud and Operational Inefficiency to Protect Customers and the Bottom Line

iconectiv takes to MWC Barcelona 2023 to showcase how communication service providers are mitigating fraud, caller ID spoofing, smishing, illegal robocalling and network inefficiency. Fraud undermines consumer trust, creating business challenges for service providers, their enterprise customers and consumers. In the shadows of service providers globally, a squadron of advanced and intelligent superheroes are diligently working to keep the integrity of the communications infrastructure and the relevancy of the communication channels intact.
Feb 15, 2023