In the news

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Enabling the world of tomorrow, today

There is a need and desire to restore confidence in voice communications and there are many players helping make that happen – from service providers, to analytic engines, to regulators. Within that realm, iconectiv is squarely positioned as a neutral, trusted partner to help resolve this growing (and expensive) problem.
Jun 18, 2020
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Practical advice for combating robocalling

Robocall scams have exploded worldwide during the past several years. Communications service providers (CSPs) and their partners are implementing several technical approaches to identify and block robocalls, such as identifying known robocalling origination points, recognizing compromised number ranges or detecting floods of calls to certain number ranges from a small number of origination points. In this article, analyst Ed Finegold with TM Forum takes a closer look at expert advice for combating the growing robocall problem, including iconectiv’s CTO Chris Drake.
May 19, 2020
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Is digital ID brokerage a business opportunity for CSPs?

In many forms of digital-era fraud, thieves steal digital identities to pose as legitimate customers and commit crimes like bank account takeover and mobile subscription fraud. Zenkey, a joint communications service provider (CSP) effort providing an alternative to digital identity brokerages, effectively tokenizes the subscriber information operators already hold to protect customers from digital identity theft. In this article from TMForum, Ed Finegold takes a closer look at the potential opportunity for CSPs as digital identity brokers, including an expert perspective from iconectiv’s CTO Chris Drake.
May 19, 2020
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Executive Webinar: Trusted Communications

The future of messaging frameworks and protocols, beginning with SMS, MMS, and now RCS, lies in the hands of industry collaboration within the solution provider ecosystem. Our CTO Chris Drake joins Keith Lampron, Associate Director of Core Messaging Product Management at Verizon Wireless and Chris Nicoll, Principal Analyst at ACG Research on this executive webinar to share what to expect from RCS for enterprises, consumers and operators.
May 12, 2020
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Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

With increases in illegal robocalls, mobile operators have been challenged with maintaining consumer trust as they stop answering calls from unknown numbers. SHAKEN/STIR is the telecom industry’s first step toward reviving trust in telephony and sets the vital framework for how telecoms can deliver identity verification information for enterprises from originating to terminating provider. This briefing on SHAKEN/STIR is available featuring the analysis of two technology leaders at iconectiv, Chris Drake and Gary Richenaker.
May 12, 2020
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State AGs’ Plea to Help Fight Robocalls During Pandemic

Fraudsters and scammers have been preying on the coronavirus pandemic since March, often asking for money, personal information and claiming to provide health information related to the pandemic. iconectiv, the policy administrator for the FCC-backed initiative SHAKEN aimed at mitigating illegal robocalls, has warned that fraudulent calls may increase in the coming weeks as more government stimulus checks hit the bank accounts of tens of millions of Americans.
May 8, 2020
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What can Telcos do to restore consumer trust in phone calls and texts?

In this video interview, Chief Technology Officer, Chris Drake and Jeremy Cowan of VanillaPlus tackle the tricky subject of trust. With people fatigued by spam calls and text messages and businesses trying unsuccessfully to legitimately communicate with the consumer, how can Telcos restore confidence in communications?
Apr 30, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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iconectiv Enables Fixed Number Portability in Argentina

For over a decade, iconectiv—the world leader in number portability and ambassador for trusted communication—has played a key role in enabling number portability across Argentina. On September 20, 2022, Argentina became one of the six countries in the world that support both fixed and wireless number portability, powered by iconectiv’s Number Portability Clearinghouse solution. This expansion provides choice and convenience to consumers and businesses and drives innovation among communication providers. The addition of fixed number portability helps Argentina's regulators more efficiently manage and optimize national numbering resources.
Nov 15, 2022
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Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers

Network Service Providers are looking for new income streams to offset shrinking voice, data revenues and margins. If they implement OBR quickly and correctly, it can be a major new source of revenue — and enable them to avoid penalties and surcharges that can be 3,000% over standard termination rates. iconectiv’s TruNumber Protect can be added to Network Service Providers’ existing rating and billing solutions to immediately and accurately determine the correct charges and surcharges.
Nov 14, 2022
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iconectiv’s Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention

iconectiv’s Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, has joined the Communications Fraud Control Association’s (CFCA) Consumer Education Committee. This committee focuses on arming consumers with information to help protect themselves from becoming victims of communications fraud. As a committee member, Carolyn will work closely with other industry professionals to create the educational resources consumers and businesses need to safeguard against fraudsters.
Nov 8, 2022
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With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?

Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR framework mandate for communications service providers (CSPs) across the U.S.
Oct 19, 2022
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As Messaging Reigns Supreme for Communications Between Consumers and Brands, iconectiv Messaging Expert Provides Insights on What Businesses Should Know

Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean into messaging, there are several options for them to consider - from short codes and 10-digit long codes (10DLC) to toll-free numbers, rich communications services and more. 

Oct 4, 2022
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iconectiv Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters

At MWC Las Vegas Panel Discussion, iconectiv’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout
Sep 14, 2022
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iconectiv Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)

iconectiv’s senior numbering expert Natalie McNamer has been elected co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC) by committee members for a two-year term. McNamer will oversee key initiatives associated with the North American Numbering Plan (NANP) numbering resources. This includes efficiently allocating and conserving telephone numbers, which uses extend beyond business and consumer phones to IoT and machine-to-machine devices and more.
Aug 24, 2022