In the news

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IDC Whitepaper Addresses the Challenges of Cost-Effectively Deploying 5G At Scale

Communication service providers face the major challenge of keeping up with the latest technology advancements, such as 5G, that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. Industry analyst firm IDC has released a new whitepaper that addresses this challenge. The whitepaper explains how service providers can achieve business value by maximizing use of a standardized nomenclature and how iconectiv’s TruOps Common Language will play a larger role in the evolution of networks.
Apr 29, 2021
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A Matter of Trust: Leveraging Short Codes to Bolster Vaccine Communication Efforts

As we move toward nationwide vaccine eligibility, the logistics of helping people schedule and confirm appointments through a process they trust will be crucial. In this Healthcare Business Today article, iconectiv’s Cliff Holsenbeck explores how short codes are an ideal option for providing necessary communications and navigating the logistics of vaccine distribution. Across the country, text messaging has already been implemented as a tool by healthcare and other facilities throughout the pandemic for services like telehealth, virtual care, contact tracing, pre-screening questionnaires and sending updates to loved ones and caretakers.
Apr 8, 2021
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Wireless industry readies as STIR/SHAKEN deadline approaches

By the end of June all U.S. voice providers are required to implement STIR/SHAKEN technology, to fight against robocallers by authenticating caller ID to help ensure a phone number isn’t being spoofed. To date, T-Mobile, AT&T and Verizon have protected millions of customers from billions of robocalls. In this Fierce Wireless article, iconectiv’s CTO Chris Drake discusses iconectiv’s role as industry and policy administrator for SHAKEN and the upcoming deadline to implement this technology. iconectiv has processed over 100 carriers to be enabled for SHAKEN certificates and there are still between 50 and 100 carriers still in the queue.
Mar 25, 2021
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How the U.S. response to one-ring ‘Wangiri’ robocall scams affects non-U.S. service providers

Wangiri is a global scourge that costs service providers $1.82 billion annually, making it one of the top five fraud types. In this Vanilla Plus article, iconectiv’s principal solutions engineer director John Haraburda discusses how iconectiv is taking steps to help service providers protect their customers and their bottom lines against one-ring fraud.
Mar 22, 2021
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Michael O’Brien of iconectiv: “Having a recognized centralized resource for providing this trust is essential”

The telephone changed the way people communicate all over the world, and then email and text messaging took it to the next level. In the latest Thrive Global article, iconectiv’s Chief Product Officer Michael O’Brien explores the future of communication, his career and what led iconectiv to create their cutting-edge and innovative communication technologies.
Mar 8, 2021
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GSMA’s ISAG Group adds iconectiv’s CTO to help oversee global telecom industry

To help telecommunications technologies work better together while maintaining security, the Global System Mobile Association (GSMA) provides global industry specifications—guided by industry leaders—to help the ecosystem navigate these challenges. Last November, GSMA launched the Industry Specifications Approving Group (ISAG) as the oversight and approval body for all Industry Specification work. Chief Technology Officer for iconectiv, Chris Drake, has been appointed as one of a limited number of non-service provider members of the group. The ISAG is made up of senior representatives in the industry and includes service provider and non-service provider GSMA members.
Mar 8, 2021
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Top 10 Emerging Technology Trends For Retail Industry

Digital transformation, cloud services, networking, and messaging are some of the ways that retailers are reinventing their stores. With 96% of American’s owning a mobile phone and the average U.S. citizen increasing their time spent on their phone by an additional 23 minutes per day, retailers must become increasingly savvy to successfully engage with new customers. In this recent iFour Technolab article, iconectiv’s senior director of product management Cliff Holsenbeck discusses short codes as an emerging technology trend that will benefit the retail industry.
Mar 8, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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NPAC Transition Proceeds with Launch of Learning Management System

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, is continuing the transition to the new Number Portability Administration Center (NPAC) with the release of a suite of new training courses and the launch of its NPAC Learning Management System.
Jul 13, 2017
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Telecom and Media Leaders to Converge at Interactive Executive Gathering

iconectiv, to join industry leaders including Disney/ABC, Fox Networks, Microsoft, and Viacom at interactive network technology conference
Jun 6, 2017
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Spain to Ensure International Calls and Messages Reach Intended Customers through iconectiv’s MobileID Solution

iconectiv and the AOPM and AOP, the Spanish mobile and landline Operator Associations, today announced that the iconectiv MobileID offer, has been selected to exclusively provide port corrected numbering data. This service is critical to help foreign operators route calls and SMS sent to Spanish residents from businesses outside the country, mainly when the Spanish number is ported.
May 22, 2017
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España ayuda a asegurar la entrega de llamadas y mensajes SMS internacionales mediante la solución MobileID de iconectiv

iconectiv y la AOPM y la AOP, asociaciones formadas y gestionadas exclusivamente por operadores de telefonía fija (AOP) y móvil (AOPM), anunciaron hoy que la oferta MobileID de iconectiv ha sido seleccionada en exclusiva para proveer los datos de encaminamiento de numeración portada de España . Este servicio proporcionado por iconectiv resulta relevante para asegurar a operadores extranjeros el correcto encaminamiento del tráfico de llamadas y mensajes de texto con destino a la numeración perteneciente a las distintas redes públicas telefónicas existentes en España, particularmente cuando se trata de numeración que ha sido objeto de operaciones de portabilidad entre operadores.
May 22, 2017
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Industry Testing for New iconectiv NPAC Begins May 15

iconectiv, the next Local Number Portability Administrator (LNPA) for all seven U.S. regions, began industry testing today, May 15, 2017, a major milestone in the transition to the new Number Portability Administration Center (NPAC).
May 15, 2017
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Webinar May 18: Cultivating Customer Engagement, Increasing Brand Integrity

iconectiv, will provide valuable insights on boosting customer engagement between consumers and brands, amid stringent Telephone Consumer Protection Act (TCPA) messaging regulations, during an upcoming webinar on May 18, 2017. Presented along with the Professional Association for Customer Engagement (PACE), the webinar: The Power of Identity: Avoiding the Pitfalls and Costs of Consumer Disengagement, will focus on the role of text messaging as part of an omnichannel strategy to drive revenue and brand intimacy within their business operations.
May 11, 2017
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Efforts to Stop Caller ID ‘Spoofing’ and Robocalls Detailed in New Industry White Paper

Telemarketers and robocalls using spurious Caller ID to trick consumers into answering their phones – also known as ‘spoofing’– are the primary source of Federal Communications Commission (FCC) complaints and reports of telecom fraud, and the problem is increasing at an alarming rate. A new industry white paper titled, Caller ID: The Impact of Robocalling and Spoofing, has been released that provides a brief overview of the issue as well the techniques being developed to help alleviate the problem.
May 11, 2017